How can I make sure the alerts are created in PD?

#1

Currently what we do is

  1. we have a list of desired alerts that we want to create, and we send the events corresponding to the alerts to PD.
  2. we get incidents list from PD and compare it with the desired list to see if all alerts are now in the incidents list.

However, there are some cases that incidents cannot be created in PD
So we want to get alerts from PD and compare the alert list with our desired list. But there’s no API for doing this. Any suggestions on this problem?

#2

Hello Abby,

Sorry to say at this time we dont have an API for the Alert table specifically. For individual Incidents you can query the API to list Alerts for an Incident. I will however go ahead an pass along a feature update suggestion to the Incidents team and let them know what you are looking for.

Sorry we cannot help you out with this right now, but do let me know if you have any more questions.
John